TERMS / Conditions

- DEPOSITS

All services require a 50% deposit before getting started, the remaining is to be paid once previews are approved. This is a non refundable retainer unless discussed prior. 

- LOSS OF CONTENT / DESIGNS

Lucy Hoffman-Whiley is not responsible for any lost or corrupted files. Designs / content is kept on backups for 2 weeks before removing them. You are welcome to retrieve them before the 2 week period is up. Always ensure to download and store your content and designs safely.

- INTELLECTUAL PROPERTY AND COPYRIGHT

All work outputted to clients is intellectual property of Lucy Hoffman-Whiley (LH/W). Lucy Hoffman-Whiley is also the full copyright owner. LH/W has permission to use your images/content for portfolio, press and marketing reasons.